Privacy policy

1. Privacy at a glance

General information

The following gives a simple overview of what happens to your personal data when you visit this website or use Laya API. Personal data is any data that can be used to identify you personally. Detailed information follows further down in this policy.

Data collection on this website

Who is responsible for data collection on this website?

Data on this website is processed by the website operator. You will find their contact details in the section “Controller” in this privacy policy.

How do we collect your data?

Some data is collected because you give it to us, for example data you enter in the contact form, when you create an account, or data you send to the API.

Other data is collected automatically, or after your consent, by our IT systems when you visit the website. This is mainly technical data (for example browser, operating system or time of access). It is collected as soon as you enter this website.

What do we use your data for?

Some data is collected to make sure the website works without errors. Account and API data is used to provide the service you signed up for. Other data may be used to analyse how visitors use the website.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have the right to request that this data be corrected or deleted. If you have given consent to data processing, you can withdraw it at any time with effect for the future. Under certain circumstances you also have the right to request that the processing of your personal data be restricted. You also have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time about this or any other privacy question.

2. Hosting

We host the content of our website with the following provider:

All-Inkl

The provider is ALL-INKL.COM – Neue Medien Münnich, owner René Münnich, Hauptstraße 68, 02742 Friedersdorf, Germany (“All-Inkl”). For details, see All-Inkl’s privacy policy: https://all-inkl.com/datenschutzinformationen/

We use All-Inkl on the basis of Art. 6(1)(f) GDPR. We have a legitimate interest in presenting our website as reliably as possible. If consent has been requested, processing is based exclusively on Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent covers storing cookies or accessing information on the user’s device (for example device fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time.

Data processing agreement

We have concluded a data processing agreement (DPA) for the use of this service. This is a contract required by data protection law which ensures that the provider processes our visitors’ personal data only in accordance with our instructions and in compliance with the GDPR.

3. General and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. This privacy policy explains what data we collect, what we use it for, how and for what purpose.

Please note that data transmission over the internet (for example by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Controller

The controller responsible for data processing on this website is:

BHP Solutions UG (haftungsbeschränkt)
Mardorfer Str. 6a
31536 Neustadt am Rbge.
Germany

Phone: +49 123 456 7890
Email: hello@example.com

The controller is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (for example names or email addresses).

Storage period

Unless a more specific storage period is stated in this privacy policy, your personal data stays with us until the purpose for processing it no longer applies. If you make a justified request for deletion or withdraw your consent, your data will be deleted unless we have other legally permissible reasons for storing it (for example retention periods under tax or commercial law); in that case it will be deleted once those reasons no longer apply.

Legal bases for processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data under Art. 9(1) GDPR are processed. In the case of express consent to the transfer of personal data to third countries, processing is also based on Art. 49(1)(a) GDPR. If you have consented to storing cookies or to accessing information on your device (for example via device fingerprinting), processing is additionally based on § 25(1) TDDDG. Consent can be withdrawn at any time. If your data is required to perform a contract or to take steps prior to entering into a contract, we process it on the basis of Art. 6(1)(b) GDPR. We also process your data where this is necessary to fulfil a legal obligation on the basis of Art. 6(1)(c) GDPR. Processing may also be based on our legitimate interest under Art. 6(1)(f) GDPR. The relevant legal basis in each individual case is given in the following paragraphs of this privacy policy.

Recipients of personal data

In the course of our business we work with various external parties. In some cases this requires transferring personal data to them. We only pass on personal data to external parties if this is necessary to perform a contract, if we are legally obliged to do so (for example passing data to tax authorities), if we have a legitimate interest under Art. 6(1)(f) GDPR, or if another legal basis permits it. When using processors, we only pass on our customers’ personal data on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Withdrawing your consent

Many processing operations are only possible with your express consent. You can withdraw consent you have already given at any time. The lawfulness of processing carried out before the withdrawal remains unaffected.

Right to object in special cases and to direct marketing (Art. 21 GDPR)

If processing is based on Art. 6(1)(e) or (f) GDPR, you have the right at any time to object to the processing of your personal data on grounds relating to your particular situation; this also applies to profiling based on these provisions. The legal basis for each processing operation is given in this privacy policy. If you object, we will no longer process the personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims (objection under Art. 21(1) GDPR).

If your personal data is processed for direct marketing, you have the right to object at any time to the processing of personal data concerning you for such marketing; this also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will no longer be used for direct marketing (objection under Art. 21(2) GDPR).

Right to lodge a complaint with a supervisory authority

In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged breach. This right exists without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request direct transfer of the data to another controller, this will only be done where technically feasible.

Access, correction and deletion

Within the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of processing, and where applicable a right to correction or deletion of this data. You can contact us at any time about this and other questions about personal data.

Right to restriction of processing

You have the right to request that the processing of your personal data be restricted. You can contact us about this at any time. The right to restriction of processing applies in the following cases:

• If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the check, you have the right to request that processing of your personal data be restricted.
• If your personal data was or is being processed unlawfully, you can request restriction of processing instead of deletion.
• If we no longer need your personal data but you need it to exercise, defend or assert legal claims, you have the right to request restriction of processing instead of deletion.
• If you have lodged an objection under Art. 21(1) GDPR, your interests and ours must be weighed. As long as it has not been determined whose interests prevail, you have the right to request restriction of processing.

If you have restricted the processing of your personal data, this data may, apart from being stored, only be processed with your consent or for the establishment, exercise or defence of legal claims, for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a member state.

SSL/TLS encryption

For security reasons and to protect the transmission of confidential content, such as requests you send to us as the site operator or to the API, this site uses SSL/TLS encryption. You can recognise an encrypted connection by the browser’s address bar changing from “http://” to “https://” and by the lock symbol. When SSL/TLS encryption is active, the data you send us cannot be read by third parties.

Objection to advertising emails

We hereby object to the use of contact data published under the legal notice obligation for sending unsolicited advertising and information material. The site operators expressly reserve the right to take legal action in the event of unsolicited advertising, such as spam emails.

4. Data collection on this website

Cookies

Our website uses cookies. Cookies are small data packages that do no harm to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are deleted automatically at the end of your visit. Persistent cookies remain on your device until you delete them yourself or your browser deletes them automatically.

Cookies can come from us (first-party cookies) or from third parties (third-party cookies). Third-party cookies make it possible to integrate certain services of third-party companies into websites.

Cookies have various functions. Many are technically necessary because certain website functions (for example staying logged in to your dashboard) would not work without them. Other cookies can be used to analyse user behaviour or for advertising.

Cookies that are necessary to carry out the electronic communication process or to provide certain functions you have requested (necessary cookies) are stored on the basis of Art. 6(1)(f) GDPR unless another legal basis is given. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimised provision of its services. If consent to store cookies has been requested, processing is based exclusively on this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); consent can be withdrawn at any time.

You can set your browser to inform you when cookies are set and to allow cookies only in individual cases, to exclude cookies for certain cases or in general, and to delete cookies automatically when the browser is closed. If cookies are disabled, the functionality of this website may be limited.

Server log files

The provider of the pages automatically collects and stores information in server log files, which your browser transmits to us automatically. These are:

• browser type and version
• operating system used
• referrer URL
• host name of the accessing computer
• time of the server request
• IP address

This data is not combined with other data sources.

This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website; server log files must be recorded for this purpose.

Contact form

If you send us enquiries via the contact form, your details from the form, including the contact details you provide there, are stored by us for the purpose of handling the enquiry and in case of follow-up questions. We do not pass on this data without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR if your enquiry is related to the performance of a contract or is necessary to take steps prior to entering into a contract. In all other cases, processing is based on our legitimate interest in effectively handling enquiries sent to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this was requested; consent can be withdrawn at any time.

The data you enter in the contact form remains with us until you ask us to delete it, withdraw your consent to storage, or the purpose for storing the data no longer applies (for example after your enquiry has been dealt with). Mandatory statutory provisions, in particular retention periods, remain unaffected.

Enquiries by email or phone

If you contact us by email or phone, your enquiry, including all resulting personal data (name, enquiry), is stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR if your enquiry is related to the performance of a contract or is necessary to take steps prior to entering into a contract. In all other cases, processing is based on our legitimate interest in effectively handling enquiries sent to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this was requested; consent can be withdrawn at any time.

The data you send us in contact requests remains with us until you ask us to delete it, withdraw your consent to storage, or the purpose for storing the data no longer applies (for example after your request has been dealt with). Mandatory statutory provisions, in particular statutory retention periods, remain unaffected.

Registration on this website

You can register on this website to use Laya API. We use the data you enter (name, email address and a password, which we only store as a hash) only to provide the service you registered for. The mandatory details requested during registration must be provided in full; otherwise we will reject the registration.

We use the email address given during registration to inform you about important changes, for example to the scope of the service, the end of the open beta, or technically necessary changes.

The data entered during registration is processed to carry out the user relationship established by the registration and, where applicable, to initiate further contracts (Art. 6(1)(b) GDPR).

The data collected during registration is stored for as long as you are registered on this website and is then deleted. Statutory retention periods remain unaffected.

5. Using the API

API keys

You can create API keys in your dashboard. We store each key encrypted, so you can view it again in your dashboard, plus a cryptographic hash used to check requests, a short prefix so you can recognise it, and the time it was last used. Revoked keys can no longer be viewed or used.

Content of API requests

When you send a request to the API, we store its content (the state, your questions and any metadata), the answers, token usage, status and timestamps. We need this data to process the request with the Laya AI model, return the result to you, show it in your dashboard, and count your usage. Requests are processed by Laya workers that we operate or commission for this purpose.

You decide what you send in a request. Please only include personal data of third parties if you are permitted to do so, and avoid sending special categories of personal data (Art. 9 GDPR) unless it is necessary. If you process personal data of others through the API on your behalf, we act as your processor; contact us if you need a data processing agreement.

Processing is based on Art. 6(1)(b) GDPR (providing the service you registered for). The content of a request (state, questions, metadata) and its result are deleted 7 days after the request finishes. An anonymous usage record (time, status, model, token counts) is kept for your usage statistics for as long as your account exists and is deleted together with your account.

6. Analytics

Matomo

This website uses the open-source web analytics service Matomo. We run our own Matomo instance at matomo.bhp-solutions.de; it is operated by BHP Solutions UG (haftungsbeschränkt), Mardorfer Str. 6a, 31536 Neustadt am Rbge.. The analytics data stays with us and is not shared with Matomo or any other third party.

Matomo lets us statistically analyse visitor numbers and usage on this website (for example pages viewed, time spent, origin of the visit). Matomo is configured as follows:

• No cookies are set (cookieless tracking).
• The browser’s “Do Not Track” setting is respected.

Because no cookies are used, no separate consent is required for Matomo.

Matomo is used on the basis of Art. 6(1)(f) GDPR. We have a legitimate interest in the anonymised analysis of user behaviour in order to improve our website. The data collected (for example anonymised IP address, pages viewed, time of visit) is not passed on to third parties.